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Privacy Policy

Privacy Policy
Effective Date: 05.04.2026
The Cleaning Hub Services Ltd ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website or contact us.
 
1. Who We Are
The Cleaning Hub Services Ltd
Email: thecleaninghubservicesltd@gmail.com
Telephone: 07938 932154

2. Information We Collect
We may collect the following information:

  • Name

  • Company name

  • Email address

  • Telephone number

  • Property address

  • Service enquiries

  • Photographs you upload

  • Information you provide through our contact or quotation forms

We may also collect technical information such as:

  • IP address

  • Browser type

  • Device information

  • Website usage through cookies
     

3. How We Use Your Information
We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Arrange site surveys

  • Deliver our services

  • Send invoices

  • Contact you regarding appointments

  • Improve our website

  • Meet legal and regulatory requirements

We will only use your information where we have a lawful basis to do so.
 
4. Marketing
We will only send marketing emails where you have agreed to receive them.
You can unsubscribe at any time.
We will never sell your personal information to third parties.
 
5. Sharing Your Information
We may share your information with trusted service providers where necessary to operate our business, including:

  • Website hosting providers

  • CRM providers

  • Accounting software

  • Payment processors

  • IT support

These providers are required to keep your information secure.
We may also disclose information where required by law.
 
6. How Long We Keep Your Information
We only keep personal information for as long as necessary to:

  • Provide our services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records
     

7. Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.
 
8. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us understand how visitors use our website and improve our services.
You can control cookies through your browser settings.
 
9. Your Rights
Under UK data protection law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Restrict processing

  • Object to processing

  • Request a copy of your data

To exercise any of these rights, please contact us using the details below.
 
10. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact:
The Cleaning Hub Services Ltd
Email: thecleaninghubservicesltd@gmail.com
Telephone: 07938 932154
 
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised effective date.

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